The best and worst parts

The view from my room was simply breathtaking, and the staff were incredibly friendly and attentive. Each morning started off right with a delightful breakfast that fueled my adventures.

Unfortunately , the noise from passing trains was quite disruptive throughout the night. Also, it was frustrating that the elevator was out of service during my stay.

Staff are helpful and very friendly. The view from the room is fine. Breakfast options are plentiful and delicious. Rooms are clean and comfortable, providing a good night's sleep. The location is convenient for both the train and bus stations.

The stay was highlighted by a spacious room that offered a breathtaking view and was impeccably clean. Staff provided exceptional service, keeping our luggage safe while we explored. Breakfast was a delight, featuring numerous options, including grilled meat, set in a great location just steps from transport stations. However, there were issues too. the elevator was out of order, and there were maintenance concerns, including leaks during rain. These detracted somewhat from the overall experience.

The room was amazing with a stunning view of the mountains, and we had such a relaxing soak in the spa’s hot tub after a long day. It's a great spot to unwind with a massage or some sauna time. Just a heads up, you need to remember to lock the door properly to avoid any surprises! 😊

Had an awesome trip with friends! The hotel was super cozy and had a fantastic buffet breakfast. We visited the ancient ruins and hiked the scenic trails. Just make sure to check if the elevator is working before heading to the top-floor restaurant.

The elevator was out of service during our stay.

Room view was breathtaking, but the elevator was out of service.

Great view of the river, but breakfast options were very limited.

Had an very nice stay! The view of the river was amazing, and the cozy room made it easy to unwind after exploring. We loved being just a short walk to the bus station for Machu Picchu.

The warm color palette in the rooms created a cozy ambiance, and the accessibility to the bus station made it easy for me to explore Machu Picchu comfortably. The view of the river was simply breathtaking.

Elevator was out of service during our stay.

The Double Room was spacious and super clean, just like described. The view was stunning—right over the mountains and river. The bed was really comfortable, I slept so well! They had air conditioning, so no mosquito issues, which was a plus. Overall, it felt cozy and welcoming.

the water went off while i was showering, and that was a bummer! ! but the staff were super friendly and helped us with our medical emergency, breakfast options were plenty, and the view from our room was fantastic!

Best stay during our trip!

We had a fab time here! The staff were super nice and helped us out a ton when we were stuck. Elba, the front desk manager, was always updating us, and Julio even helped us get on the train. Plus, the views from the restaurant were awesome, and breakfast was delish! The only thing was, the rooms could've been a bit bigger.

great access to landmarks and dining in aguas calientes

During my recent stay, I appreciated that it was just a short walk to the bus station for Machu Picchu, making my early morning adventure smooth and effortless, and the nearby cafes like Toto's House offered quick, tasty meals just seconds away from my hotel door.